Product Recalls - Safety Warnings
04.02.2025 - Important Safety Warning
STOY has recalled the 12" Navy Blue (Art. No. 813403) from batch number IK10257436.
At Swanky Boutique, we prioritize the safety of all our products. It has come to our attention that there is a recall on the STOY 12 inch Navy Blue bicycle. The effected products are only those with batch no. IK10257436. The batch number can be found on the bicycle itself. Please note that these bicycles have been on the market since December 2023.
The recall is in regard to the handlebar on the bicycle. It has been discovered that the handle bar on these bicycles may be defective, which can lead to a safety risk after some time.
If you do have a STOY bicycle with the above mentioned batch number, size and colour, here is what to do:
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Check if your bicycle has this specific batch number. The batch number is written on the underside of the bicycle frame. If the batch number matches, you should stop using the bicycle immediately.
- Send us an email including a photo with proof of the batch number, along with your personal details to info@swankyboutique.com so that we can arrange a free-of-charge replacement of the handlebar.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.